Make your boating business stand out from the crowd by SOCIALLY caring for your customers. Years ago, if you offered support to customers through social media, they were pleasantly surprised. Now, if you don’t respond to customers where THEY are, you receive a “black mark” in their eyes. Don’t be afraid, customer service on social...
Tag: customer service
Dominion Marine Media Set to Launch DX1 Management Solution at MDCE
Game-changing software platform for marine dealer management will debut at 2013 Marine Dealer Conference & Expo Dominion Marine Media, the division of Dominion Enterprises that operates recreational boating web portals Yachtworld.com, Boattrader.com and Boats.com have announced on November 8, 2013 that they will be launching a new software platform that will be a game-changing solution for...
BioNautique Selects Pelagic FM Manager™ for Yacht Management
Pelagic FM Manger to be used for live monitoring of yachts with BioNautique “Boat Sitting” services Pelagic Fleet Management has announced on October 4, 2013 a strategic partnership with BioNautique providing its software platform, Pelagic FM Manager™, in support of BioNautique’s yacht management and maintenance services across its partner network covering France. BioNautique, a dba...
Hutchinson’s Boat Works Celebrates 105 Years in Business
Marina and boat dealer sites best practices in customer service for long-standing success in the marine industry Hutchinson’s Boat Works and Marina, one of the longest operating boat businesses on the St. Lawrence River in NY, has announced on August 28, 2013 that they are celebrating 105 years in business as a boat dealer and marina....
Foster’s Yacht Services Introduces Project Tracking Tool
Web-based tracking tool gives customers real-time view of project status for yacht repair and restoration services Foster’s Yacht Services, a yacht repair and restoration provider located at one of the largest marine facilities in the U.S., has announced on July 30, 2013 that they are introducing a new online tool to help yacht clients track...