VanDutch Boatyard

VanDutch Launches Customer Care App Powered by Boatyard

VanDutch elevates customer experience with Boatyard’s on-demand boat services marketplace VanDutch, manufacturer of luxury pleasure crafts, has announced they have launched the new VanDutch Customer Care App, powered by Boatyard – the world’s first on-demand boat services marketplace. The new strategic partnership provides VanDutch boat owners with a simple, easy-to-use app for ordering cleaning, fueling, captains, maintenance and...

life time value of customers

A Sustainable Approach to Growing your Business

How to get maximum value from your customer relationships by thinking about how you can develop long-term relationships with them and considering their life time value Fact – it costs five times more to attract a new customer than to retain an existing customer. (eMarketer 2002) Fact– a 5% increase in customer retention yields...